AETHERIS GLOBAL LLC places great importance on the privacy and information security of its customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, browse our products, or purchase laptop cooling stands and related accessories. By accessing or using this website, you acknowledge that you have read and understood the contents of this Privacy Policy.

  1. Information Collection
    When you visit our website or make a purchase, we may collect the following information:
  • Personal identification information: Name, email address, contact phone number, etc.
  • Shipping information: Delivery address, billing address, and postal code.
  • Order information: Purchased items, order numbers, transaction records, and after-sales service details.
  • Device information: IP address, browser type, device model, and website access records.
  • Website usage information: Browsing behavior, pages visited, and shopping preferences.
  1. Use of Information
    The information we collect is primarily used for the following purposes:
  • Processing orders, confirming payments, and arranging the delivery of products.
  • Providing order status notifications and customer service support.
  • Handling refunds, returns, and other after-sales requests.
  • Improving website functionality, product presentation, and the overall shopping experience.
  • Identifying and preventing fraudulent transactions and unauthorized access.
  • Sending promotional information and product updates, subject to appropriate authorization.
  1. Protection of Payment Information
    We prioritize the security of our customers’ payments. Payment transactions may be processed through third-party payment service providers. Payment information is handled in accordance with the security standards of the respective payment service providers. Except where necessary for business operations, we do not store full bank card numbers or passwords for payment accounts.
  2. Cookie Technology
    To enhance your browsing experience, we may use cookies and similar technologies to record user preferences, analyze website traffic, optimize page functionality, and improve the shopping process. You may manage or disable cookies through your browser settings; however, please note that doing so may affect the functionality of certain parts of the website.
  3. Information Sharing and Disclosure
    AETHERIS GLOBAL LLC does not sell or rent customers’ personal information. To ensure the proper operation of our business, we may share relevant information with the following third parties, to the extent necessary:
  • Payment service providers: For processing payments and verifying transactions.
  • Logistics and delivery partners: For handling order shipment and product delivery.
  • Website technical service providers: For website maintenance, security management, and system operations.
  • Legal and regulatory authorities: To provide necessary information as required by law or legal process.
  1. Information Security
    We implement reasonable technical and administrative measures to protect customers’ personal information against unauthorized access, disclosure, alteration, or loss. While we strive to maintain information security, please note that data transmission over the internet cannot be guaranteed to be absolutely secure.
  2. Data Retention Period
    We retain personal information only for as long as is necessary to fulfill our business purposes, process orders, provide customer service, and comply with applicable laws and regulations. Once such information is no longer required for these purposes, we will delete or anonymize it in accordance with applicable laws and our internal policies.
  3. User Privacy Rights
    Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, to restrict the use of certain information, or to withdraw previously granted consent for marketing purposes. To exercise these rights, please contact us using the contact information provided in this policy.
  4. Privacy of Minors
    Our website and products are primarily intended for adults. We do not knowingly collect personal information from minors who have not reached the age threshold defined by applicable law. If we discover that such information has been collected inadvertently, we will take reasonable steps to address the situation, in accordance with applicable law.
  5. Links to Third-Party Websites
    This website may contain links to third-party websites or services. These third-party sites have their own independent privacy policies and data management practices. AETHERIS GLOBAL LLC does not control the privacy practices of these third-party websites; we recommend that you review their respective privacy policies before visiting them.
  6. Updates to the Privacy Policy
    We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable laws and regulations. Updated policies will be posted on this website and will take effect from the date of publication. We encourage you to check this page periodically to stay informed about our latest privacy practices.